PASSENGER TRAVEL INFORMATION

Check-in process

Check in process

At CSMIA, we work towards making your airline check-in process a seamless and pleasant experience.

The check-in is located at the departure area - level 4. Passengers can locate the check-in counters of the respective airlines by referring to the information screens on Level 4 that are located near the Terminal entry gates.

The check-in commencement time is usually 4 hours prior to departure and the counters close at least one hour prior to departure. However, the check - in counter allocation is a dynamic process; hence we recommend that you check the allocation of respective airline at departure curbside signage.

AIRLINES CODE WEBSITE
JET AIRWAYS 9W https://www.jetairways.com/insolvencyproceedings/
INDIGO 6E https://www.goindigo.in/
AIR CANADA AC https://www.aircanada.com/ca/en/aco/home.html
AIR FRANCE AF https://www.airfrance.us/
AIR INDIA AI www.airindia.com
BHUTAN AIRLINES B3 http://www.bhutanairlines.bt/
BRITISH AIRWAYS BA https://www.britishairways.com/en-se/home#/
AIR CHINA CA https://www.airchina.co.in/IN/GB/Home
CATHAY PACIFIC AIRWAYS CX https://www.cathaypacific.com/cx/en_IN.html
EMIRATES EK https://www.emirates.com/in/english/
ETHIOPIAN AIRLINES ET https://www.ethiopianairlines.com/
ETIHAD AIRWAYS EY www.etihad.com/
GOAIR G8 www.goair.in
FLYDUBAI FZ www.flydubai.com/flights
AIR ARABIA G9 https://www.airarabia.com/en
GULF AIR GF https://www.gulfair.com/
AIR SEYCHELLES HM https://www.airseychelles.com/
UZBEKISTAN AIRWAYS HY https://book.uzairways.com/en/?806
IRAQI AIRWAYS IA www.iraqiairways.com.iq/
IRAN AIR IR www.iranair.com
AIR INDIA EXPRESS IX https://www.airindiaexpress.in/en
YEMEN AIRWAYS IY https://www.yemenia.com/
JAZEERA AIRWAYS J9 www.jazeeraairways.com/
KOREAN AIRLINES KE https://www.koreanair.com/
KLM KL www.klm.com/
KENYA AIRWAYS KQ https://www.kenya-airways.com/in/
KUWAIT AIRWAYS KU https://www.kuwaitairways.com/en
LUFTHANSA LH www.lufthansa.com/
SWISS INTERNATIONAL AIRLINES LX www.swiss.com
EL AL ISRAEL AIRLINES LY www.elal.com/
MALAYSIA AIRLINES MH www.malaysiaairlines.com/
AIR MAURITIUS MK https://www.airmauritius.com/
EGYPTAIR MS https://www.egyptair.com/
ALL NIPPON AIRWAYS NH https://www.ana.co.jp/en/in/
MALINDO AIR OD https://www.malindoair.com/
BANGKOK AIRWAYS PG https://www.bangkokair.com/eng
QATAR AIRWAYS QR www.qatarairways.com/
NEPAL AIRLINES RA www.nepalairlines.com.np/
SPICE JET SG www.spicejet.com
THAI LION SL https://lionairthai.com/en/
SINGAPORE AIRLINES SQ www.singaporeair.com
SAUDIA ARABIAN AIRLINES SV www.saudiairlines.com
AIR TANZANIA TC https://www.airtanzania.co.tz/
THAI AIRWAYS TG www.thaiairways.com
TURKISH AIRLINES TK https://www.turkishairlines.com/
UNITED AIRLINES UA https://www.united.com/
VISTARA UK https://www.airvistara.com/trip/
SRILANKAN AIRLINES UL www.srilankan.com
VIRGIN ATLANTIC VS https://www.virginatlantic.com/in/en
RWAND AIR WB https://www.rwandair.com/
THAI SMILE WE https://www.thaismileair.com/
OMAN AIR WY https://www.omanair.com/

Mumbai airport has now made it possible for flyers to remotely check-in from hotels. The CSMIA has extended the check-in facility to some hotels that will allow passengers to directly check- in and print boarding pass from self check-in kiosks available at the hotel lobby. Below are the Hotels and the airlines equipped with self check-in facility:

Airlines Hotels
Air India (AI) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Cathay Pacific (CX) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Ethiopian Airlines (ET) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Kenya Airways (KQ) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Sri Lankan (UL) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Egypt Air (MS) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Air France (AF) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
KLM (KL) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
UK (Vistara) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Go Air (G8) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton Hotel
SpiceJet (SG) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton