PASSENGER TRAVEL INFORMATION

Check-in process

Check in process

At CSMIA, we work towards making your airline check-in process a seamless and pleasant experience.

The check-in is located at the departure area - level 4. Passengers can locate the check-in counters of the respective airlines by referring to the information screens on Level 4 that are located near the Terminal entry gates.

The check-in commencement time is usually 4 hours prior to departure and the counters close at least one hour prior to departure. However, the check - in counter allocation is a dynamic process; hence we recommend that you check the allocation of respective airline at departure curbside signage.

AIRLINES CODE WEBSITE
DELTA AIRLINES DL https://www.delta.com/
DRUK AIR DK https://www.drukair.com.bt/
INDIGO 6E https://www.goindigo.in/
AIR CANADA AC https://www.aircanada.com/ca/en/aco/home.html
AIR FRANCE AF https://www.airfrance.us/
AIR INDIA AI www.airindia.com
BHUTAN AIRLINES B3 http://www.bhutanairlines.bt/
BRITISH AIRWAYS BA https://www.britishairways.com/en-se/home#/
AIR CHINA CA https://www.airchina.co.in/IN/GB/Home
CATHAY PACIFIC AIRWAYS CX https://www.cathaypacific.com/cx/en_IN.html
EMIRATES EK https://www.emirates.com/in/english/
ETHIOPIAN AIRLINES ET https://www.ethiopianairlines.com/
ETIHAD AIRWAYS EY www.etihad.com/
GOAIR G8 www.goair.in
FLYDUBAI FZ www.flydubai.com/flights
AIR ARABIA G9 https://www.airarabia.com/en
GULF AIR GF https://www.gulfair.com/
AIR SEYCHELLES HM https://www.airseychelles.com/
UZBEKISTAN AIRWAYS HY https://book.uzairways.com/en/?806
IRAQI AIRWAYS IA www.iraqiairways.com.iq/
IRAN AIR IR www.iranair.com
AIR INDIA EXPRESS IX https://www.airindiaexpress.in/en
YEMEN AIRWAYS IY https://www.yemenia.com/
JAZEERA AIRWAYS J9 www.jazeeraairways.com/
KOREAN AIRLINES KE https://www.koreanair.com/
KLM KL www.klm.com/
KENYA AIRWAYS KQ https://www.kenya-airways.com/in/
KUWAIT AIRWAYS KU https://www.kuwaitairways.com/en
LUFTHANSA LH www.lufthansa.com/
SWISS INTERNATIONAL AIRLINES LX www.swiss.com
EL AL ISRAEL AIRLINES LY www.elal.com/
MALAYSIA AIRLINES MH www.malaysiaairlines.com/
AIR MAURITIUS MK https://www.airmauritius.com/
EGYPTAIR MS https://www.egyptair.com/
ALL NIPPON AIRWAYS NH https://www.ana.co.jp/en/in/
MALINDO AIR OD https://www.malindoair.com/
BANGKOK AIRWAYS PG https://www.bangkokair.com/eng
QATAR AIRWAYS QR www.qatarairways.com/
NEPAL AIRLINES RA www.nepalairlines.com.np/
SPICE JET SG www.spicejet.com
THAI LION SL https://lionairthai.com/en/
SINGAPORE AIRLINES SQ www.singaporeair.com
SAUDIA ARABIAN AIRLINES SV www.saudiairlines.com
AIR TANZANIA TC https://www.airtanzania.co.tz/
THAI AIRWAYS TG www.thaiairways.com
TURKISH AIRLINES TK https://www.turkishairlines.com/
UNITED AIRLINES UA https://www.united.com/
VISTARA UK https://www.airvistara.com/trip/
SRILANKAN AIRLINES UL www.srilankan.com
VIRGIN ATLANTIC VS https://www.virginatlantic.com/in/en
RWAND AIR WB https://www.rwandair.com/
THAI SMILE WE https://www.thaismileair.com/
OMAN AIR WY https://www.omanair.com/

Mumbai airport has now made it possible for flyers to remotely check-in from hotels. The CSMIA has extended the check-in facility to some hotels that will allow passengers to directly check- in and print boarding pass from self check-in kiosks available at the hotel lobby. Below are the Hotels and the airlines equipped with self check-in facility:

Airlines Hotels
Air France (AF) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Air India (AI) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Cathay Pacific (CX) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Egypt Air (MS) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Ethiopian Airlines (ET) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Go Air (G8) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton Hotel
Kenya Airways (KQ) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
KLM (KL) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
Sri Lankan (UL) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
SpiceJet (SG) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton
UK (Vistara) Holiday Inn, Renaissance, Leela Andheri, Niranta-Level 1 (Ground Transportation Lobby), Niranta Landside (Next To VIP Car Park), JW Marriot, Sahar Hotel, Aviserv Lounge, Hyaat Regency, ITC Maratha, Hilton